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Meet Our Team
Hazel Hayden | Director, Women's Health Specialist Nurse Consultant | British Menopause Society Specialist
Hazel Hayden is a Consultant Nurse and a highly respected British Menopause Society Registered Specialist, with a passion for empowering women through every stage of menopause. She’s also trained in sleep and insomnia therapy, Cognitive Behaviour Therapy (CBT) for menopause, and has a diploma in nutrition. Hazel’s expertise extends to weight management through her training in the National Medical Weight Loss Programme. As a member of both the International Menopause Society and the International Association for Premenstrual Disorders, Hazel stays at the forefront of advancements in women's health. She’s a sought-after speaker at local and international conferences, where she shares her insights on menopausal health as well as its impact on mental health. In addition to her speaking engagements, Hazel remains committed to her clinical work, supporting women through their unique menopausal health journeys. Her areas of expertise also include cardiovascular disease, type 2 diabetes, and respiratory disorders, ensuring a holistic approach to patient care. Hazel goes beyond individual care, training other healthcare professionals to become British Menopause Society Specialists, helping to raise the standard of menopause care for women everywhere. With a deep dedication to improving women’s health, Hazel has also combined her clinical knowledge to create specialist supplements tailored to support women navigating menopause, offering them practical solutions to thrive during this transformative but sometimes challenging time.
Kim Jones | Director
Kim Jones is the Director of Bristol Menopause & Wellwoman Clinic, providing leadership across the organisation and overseeing the strategic direction, growth, and day-to-day operations of the clinic. Passionate about improving access to high-quality healthcare, Kim plays a pivotal role in ensuring the organisation continues to deliver outstanding patient care while developing innovative services that respond to the evolving needs of women and their families. With over a decade of experience in healthcare operations, service development, business management, and patient-centred care, Kim has been instrumental in supporting the growth and success of the clinic. Her expertise spans operational leadership, compliance, governance, marketing, business development, patient experience, and partnership management, enabling her to oversee multiple areas of the organisation whilst maintaining a strong focus on quality and excellence. Working closely with the clinical leadership team, Kim is responsible for developing and implementing strategies that enhance both patient outcomes and organisational performance. She leads on key projects that drive service improvement, increase accessibility to specialist menopause and women's health support, and strengthen the clinic's reputation as a trusted provider of evidence-based care. Her collaborative approach ensures that clinical, administrative, and business functions work seamlessly together to create an exceptional experience for every patient. A passionate advocate for women's health, Kim is actively involved in developing education and awareness initiatives that extend beyond the clinic setting. She works with employers, healthcare professionals, community groups, charities, and national organisations to improve understanding of menopause and women's health issues, helping to reduce stigma and encourage more open conversations. She is particularly committed to improving access to support for underserved communities and ensuring that reliable, evidence-based health information is available to all. In addition to her work within the clinic, Kim has played a significant role in establishing and supporting community-focused programmes designed to empower individuals through education and awareness. She believes that knowledge is key to enabling people to make informed decisions about their health and is dedicated to creating opportunities for greater engagement, learning, and support. Known for her approachable leadership style, strong organisational skills, and commitment to continuous improvement, Kim is driven by a desire to make a meaningful difference in healthcare. Her ability to balance strategic vision with operational excellence has helped Bristol Menopause & Wellwoman Clinic continue to evolve while remaining focused on what matters most: delivering compassionate, personalised, and high-quality care to every patient. Through her leadership, dedication, and passion for improving women's health, Kim continues to help shape the future of the organisation, ensuring Bristol Menopause & Wellwoman Clinic remains at the forefront of menopause and women's healthcare services.
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Dr Daniella Calandrini | Clinical Lead, Women's Health Specialist Doctor
Daniella is a GP with fifteen years of dedicated experience in women's health. She is a clinician who listens, takes time to understand, and works with each woman to find the right solution for her. She offers a genuinely broad scope of women's health care, supporting patients across a wide range of conditions and life stages. Whether you are navigating the hormonal shifts of perimenopause or menopause, managing a long-term condition such as PCOS or PMDD, seeking expert contraception advice, or simply looking for a doctor who will take your symptoms seriously and listen to you Daniella is here to help. She has passion for menopause care. She knows how disruptive and unsettling this time can be, and she brings both clinical expertise and real compassion to every consultation. Her approach is always holistic, personalised, and grounded in the latest evidence, not a one-size-fits-all protocol, but care that is built around you. Within the NHS, she responded to growing demand by establishing a structured prescribing and review system for HRT and running dedicated menopause clinics at her Bath practice. Daniella's training is broad and thorough. She completed specialist placements in obstetrics and gynaecology, as well as dermatology. This included time at a dedicated vulval skin clinic giving her a depth of knowledge that goes well beyond a standard GP background. She is also a highly skilled and experienced IUD and IUS fitter, offering both copper and hormonal coil fitting with care and confidence. For many women, finding a doctor they trust for this procedure makes all the difference, and Daniella's expertise and gentle approach put patients at ease. Her commitment to quality extends beyond her own consulting room. For the past decade she has worked as a GP appraiser, and for five years as a GP Clinical Adviser for NHS England's Performance team, roles in which she supports fellow doctors to maintain the highest standards of safe, up-to-date practice. It is the same standard she holds herself to every single day. If you are looking for a doctor who combines clinical excellence with a thoughtful, unhurried approach across all aspects of your health, Daniella would be delighted to help.
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Dr Alice Thomas | Women's Health Specialist Doctor | British Menopause Society Specialist
Alice is a dedicated healthcare professional with a diverse background in general practice, women's health, and mental health assessment. She is a Women’s Health Specialist and a British Menopause Society (BMS) Specialist, reflecting her advanced expertise and commitment to delivering high-quality, evidence-based care. Her journey began with her medical education at the University of Liverpool School of Medicine, where she laid the foundation for her career. After graduating in 2004, she embarked on her career in medicine, initially working as a GP in Merseyside. However, it was her move to Sydney, Australia, in 2010 that proved pivotal in shaping her professional interests. There, she discovered her passion for women's health, particularly in managing menopause, while working in a busy family practice. This experience ignited her dedication to providing comprehensive care for women during the perimenopause and menopause stages. In 2013, Alice returned to the UK and settled in North Somerset. She continued her work as a menopause doctor, now complemented by her role as a mental health assessor. As a Women’s Health Specialist and BMS Specialist, Alice is committed to offering evidence-based, personalised care, recognising the significant role that lifestyle factors play in managing symptoms. She approaches her practice with empathy and support, valuing the opportunity to empower women through education and guidance during this important transitional phase of life. Beyond her professional endeavours, Alice cherishes her time with her two young boys and embraces a love for the countryside. She enjoys outdoor activities such as running and walking in the fields, as well as family adventures, including road trips in their campervan. In summary, Alice exemplifies a healthcare professional who is not only dedicated to her patients' well-being but also finds balance in her personal life through nature and family time.
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Dr Jo Burgin | Women's Health Specialist Doctor | British Menopause Society Specialist
Jo is a Doctor and academic with over 15 years working in Sexual and Reproductive Health, both clinically and as a part of non-governmental organisations. She is a honorary researcher at the University of Bristol with research focusing on menopause. **Please note that Jo is unable to see any patients that are registered at Bridgeview Medical Practice** Jo holds a Masters in Sexual and Reproductive Health research, complemented by postgraduate diplomas in Obstetrics and Gynaecology and Sexual and Reproductive Health. Her dedication to advancing reproductive and hormonal health is evident in her international work, where she focused on delivering crucial training to clinicians in low-resource countries. Her qualitative research has focused on perimenopause and mental health and contraception for women over 40 and is published in the British Medical Journal and the British Journal for General Practice. She leads initiatives addressing menopause care in underserved communities, including developing multilingual patient information. Despite her extensive contributions to research and academia, Jo remains grounded as an NHS GP in Bristol, where she continues to advocate for comprehensive and holistic care for her patients.
Esther Hatfield | Advanced Nurse Practitioner
Coming soon.....
Francesca Janela | Health Care Practitioner
Francesca has a background spanning multiple healthcare roles over the past six years, with experience across both NHS and private healthcare settings. Throughout her career, her passion has always centred around people and building genuine connections. She prides herself on helping patients feel at ease and ensuring they feel listened to, valued and cared for. Naturally warm, compassionate and approachable, Francesca believes that the way someone is made to feel can be just as important as the care they receive. She particularly enjoys getting to know her patients and creating a relaxed, reassuring environment where people feel comfortable being themselves. Francesca has a particular interest in nutrition, hormonal health, wellbeing and preventative healthcare, and enjoys learning more about the ways these areas can influence how we feel both physically and mentally. She is passionate about continually developing her knowledge and helping people feel more informed, confident and supported in looking after their health.
Tia Brown | Social and Marketing Lead
Tia is the creative force behind Bristol Health Hub’s. With a passion for wellness and a sharp eye for digital trends, she leads our social media and marketing strategy, bringing our health services to life across platforms. Tia combines her background in management and marketing with a genuine interest in helping people live healthier lives, crafting engaging content, growing our community, and making sure our message reaches the people who need it most. Whether it’s a powerful health tip, a behind-the-scenes look at our work, or a campaign that gets people talking, Tia ensures that Bristol Health Hub stays connected, informative, and inspiring.
Amy Bold | Senior Administrator
Amy brings over 17 years of experience in office administration to her role as Senior Administrator, including 9 years working on reception. She plays a vital role in supporting both patients and clinical staff, ensuring the smooth day-to-day running of the clinic. Known for her dedication and strong work ethic, Amy takes pride in offering a high standard of service and care. Her warm, friendly personality creates a welcoming atmosphere for everyone who visits the clinic. Whether she’s answering queries, coordinating appointments, or assisting with behind-the-scenes administration, Amy is always ready to help with kindness and professionalism. Her approachable nature and attention to detail make her an integral part of the team, helping patients feel reassured and supported throughout their journey with us.
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Neave Kerslake | Patient Co-ordinator
Coming from a background in recruitment, administration and office support, she has experience working in busy environments where communication, organisation and customer care are key. Friendly and approachable by nature, Neave enjoys helping people feel at ease and creating a warm and positive atmosphere within the clinic.
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Claire Corbett | Patient Co-ordinator
With over 20 years’ experience in marketing and client relations, Claire brings exceptional organisation, warmth, and professionalism to her role as Patient Coordinator. She ensures every patient feels supported and cared for, handling all communication with empathy and discretion. Often the first friendly face our visitors meet, Claire’s calm and approachable nature helps patients feel at ease from the moment they arrive.